One-Stop Shopping for State Services On Its Way

Few steps and fewer trips to the state agency.

Many states are moving into online forms for transactions with state agencies like the DMV, Health and Human Services and even Revenue.

In New Hampshire, we are doing it too.

A recent symposium was held in Austin, TX.  Check out the story on many of the exciting things that are being done here: One-Stop Shopping for State Services On Its Way

Innovation League Takes Deeper Root in Rhode Island Government

Good example of state employees in Rhode Island using lessons learned from innovative companies.

Check it out below:


NH Lean and Automobiles

A Keene, NH newspaper wrote an article on Grappone Automotive Group’s CEO; Amanda Grappone Osmer where she talks about learning of Lean, changing culture, and the way they do business. It’s not all just about cars! Article_Grappone

Even Federal Agencies Want More Lean

The EPA needs to do more Lean.

So says July 31, 2017 EPA’s Office of Inspector General report on a recent audit they conducted on EPA.  They are not doing enough Lean, even with their “Lean Into Change” initiative, starting at the end of 2014.

The results of this study surprise many as EPA has a strong Lean Program, which involves training and projects or Kaizen events.

This report recognizes that Lean is powerful method that can be used to avoid costs and save time, among many other positive benefits.

Read More at Report: EPA Needs to Institutionalize Its “Lean” Program to Reap Cost and Time Benefits